# Conversation Transcripts Each time a call is made, you can view the transcript of the call on the "Conversations" screen. When you click on a call you will see transcript of the call and also each action the AI has decided to make during the call, such as whether the call was forwarded or if it checked to see availability using an integration. When teh AI is communicating with these third party tools a keyboard sound is played on the call to reduce the amount of empty space and give feedback to the user that AI is processing the request. You can archive calls by clicking on the "Archive Call" button on the right panel. To search for archived calls, click on the filter button in the first column and click the Archive calls toggle to view any calls you have archived. Each conversation will display a [sentiment and engagement score](/configuring-your-agent/sentiment-and-engagement.md). --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.chaty.ai/configuring-your-agent/conversation-transcripts.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.