# Rezdy

There are two options for an integration using Chaty and Rezdy. Chaty can either integrate directly with your Rezdy account using an API key (Rezdy Premium) or through 'Rezdy Connect' as an Agent (Rezdy Lite). 

The Chaty features available to you differ based on the integration option you select:

<table><thead><tr><th width="410.08203125">Feature</th><th width="166.5390625">Lite Integration</th><th>Premium Integration</th></tr></thead><tbody><tr><td>Requirements</td><td>Rezdy Connect, Rezdy Foundation or Accelerate </td><td>Rezdy Expansion Plan</td></tr><tr><td>Get Product Information</td><td>Yes</td><td>Yes</td></tr><tr><td>Check Availability for products</td><td>Yes</td><td>Yes</td></tr><tr><td>Make Bookings</td><td>Yes</td><td>Yes</td></tr><tr><td>Pickups</td><td>Yes</td><td>Yes</td></tr><tr><td>Confirm Bookings</td><td>Yes</td><td>Yes</td></tr><tr><td>Modify existing Bookings - <em>For unpaid bookings prior to any booking cut-offs.</em> </td><td></td><td>Yes</td></tr><tr><td>Cancel existing Bookings - <em>For unpaid bookings prior to any cancellation cut-offs.</em></td><td></td><td>Yes</td></tr></tbody></table>

### Connecting your Rezdy Account to Chaty

* [Premium Integration Connection Instructions](/integrations/rezdy-premium-connection-setup.md)
* [Lite Integration Connection Instructions](/integrations/rezdy-lite-account-connection-setup.md)

### **Pickups**

This feature allows you to collect Pickup locations from bookers when they make a booking through Chaty. Chaty will ask the user where they are located during the call and will offer pickup locations closest to them. To enable pickups;

To utlise pickups you need to enable it for each product.&#x20;

* Navigate to Integrations, and choose your Rezdy Integration
* Tick the box, "Allow Pickups" and click "Update Product"

### **Cancellations & Booking Cut Offs**

Chaty can cancel bookings (that don't have payments associated with them) and stop creating new bookings up to a certain time before the session starts. By default, this session will be auto-filled with your settings from your Rezdy Cancellation Policy (Which is located in Marketplace > Settings > Cancelation Policy).

You can override this setting in:

1. Navigate to Integrations > Edit your Rezdy Integration > then click on the Product you wish to set the policy for.&#x20;
2. **To configure cancellations:** Tick "Allow Cancellation", and then set the number of minutes/hours or days cancellations can be made up until.&#x20;
3. **To configure Booking Cut-offs:** Set the number of minutes/hours or days bookings can be made up until a session starts. For instance, if you set 60 minutes, no bookings will be taken via Chaty if it's within an hour of the session starting.

{% hint style="info" %}
Having trouble with your Rezdy Integration? Try our [Rezdy troubleshooting guide](/integrations/rezdy-integration-troubleshooting.md)
{% endhint %}


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